Return & Refund Policy
Standard Returns Policy
If you are not satisfied with your purchase, you can return your items within 30days of receipt free of charge. Returned item(s) will be refunded. Please noteshipping charges will not be refunded.
The returns policy may vary during promotional periods, please check the terms& conditions of the promotion before placing your order.
For the return or exchange of our products purchased from any otherauthorized retailer please contact your retailer directly
Returns Process(excluding Black Friday and other Promotion)
For all returns, please contact support@Taikoo.top for your return label. Pleasequote your order number and the item that you would like to return and we willinform you of the next steps upon receipt of your email.
Damaged ltems
If your items are received damaged, please send a photo with the damaged itemalong with your order number to support@Taikoo.top with the subject line:DAMAGED. This should be submitted within 14 days of receiving your order.
ltems not received
If you have not received your full order, please contact us at support@Taikoo.top with the subject line: MiSSING ITEM along with your ordernumber.